[ FAQ`s ]

Most Popular Questions

What does Ra’ad do?

We provide fully furnished and serviced office spaces, teaching spaces, event spaces and warehouses to our customers with easy terms so they can start or run existing business with complete ease of mind. At affordable rates you will be facilitated with 30+ facilities and services , 10 + Value added services.
Some facilities & services offered are air conditioning, water for drinking and usage, furniture , internet, backup internet, power, backup power-solar, backup power-generator, 80+ seat cafe, 100+ seat hall, printing black&colour,Tea, food catering, meeting room, clean washrooms, prayer area,projectors, multimedia equipment, cleaning, peon, guard, reception services, white board, calling agent, mail receiver, CCTV, guards, 24/7 Open, parking, Ease of access,contract flexibility, and many more services.
Value added services include Support services for A to Z of business include IT support (networking, system fixes etc), IT for business ( Design and development of Website, application iOS,Android, inventory, accounting, customized support available) , -Call center (inbound and outbound call center solutions), Marketing guidance and support (digital -facebook,google adwords, instagram, linked in, Outdoor-steamers, billboards, BTL activities etc, brand building ), Finance guidance and support ( fund raising, pitch book preparation, presentation, financial modeling, managing banking , company finances , digital wallets, tax ), Legal guidance and support (Incorporation, copyright, intellectual property rights, taxation, partnership agreements, predesigned contracts etc) , operational support ( inbound and outbound logistics and delivery guidance,storage, internal staff management etc) , HR support (hiring, salary solutions, interview calling and short listing etc) and lots more.

What facilities do you offer?

Some facilities & services offered are air conditioning,water for drinking and usage, furniture , internet, backup internet,power,backup power-solar, backup power-generator, 80+ seat cafe, 100+ seat hall, printing black&colour,Tea, food catering, meeting room, clean washrooms, prayer area,projectors, multimedia equipment, cleaning, peon, guard, reception services, white board, calling agent, mail receiver, CCTV, guards, 24/7 Open, parking, Ease of access,contract flexibility & many more services

What value added services do you offer?

Value added services include Support services for A to Z of business include IT support (networking, system fixes etc), IT for business ( Design and development of Website, application iOS,Android, inventory, accounting, customized support available) , -Call center (inbound and outbound call center solutions), Marketing guidance and support (digital -facebook,google adwords, instagram, linked in, Outdoor-steamers, billboards, BTL activities etc, brand building ), Finance guidance and support ( fund raising, pitch book preparation, presentation, financial modeling, managing banking , company finances , digital wallets, tax ), Legal guidance and support (Incorporation, copyright, intellectual property rights, taxation, partnership agreements, predesigned contracts etc) , operational support ( inbound and outbound logistics and delivery guidance,storage, internal staff management etc) , HR support (hiring, salary solutions, interview calling and short listing etc) and lots more.

What are value added services?

Value added services include Support services for A to Z of business. They are meant to support existing business with expert advice. One can’t be an expert of everything. We offer specialist services from experienced professionals.

Can we book just the event hall?

Yes we have a range of meeting rooms and event rooms which can be booked. Booking are only confirmed when payments are made.

Can we book just the classroom?

Yes we have a range of class rooms with varying capacity, meeting rooms and event rooms which can be booked. Booking are only confirmed when payments are made.

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Can we book just the meeting room?

Yes we have a range of meeting rooms and event rooms which can be booked. Booking are only confirmed when payments are made.

Can we book just a seat?

Yes. We highly encourage new entrepreneurs and offer highly discounted rates.

Can we book a trial day?

Yes. Trial days can be booked on advance payment. As per our company policy we do not offer free trials

Can we book just an hour of meeting or classroom or event space?

As per our flexible, “accommodate to maximum possible” policy, we offer single hour bookings also. However the highest rates per hourly rates apply to one hour booking. Alternatively you can book for multiple hours to avail discounted rates

Do you have private rooms?

At ra’ad we have over 40 private rooms with a size which is comfortable for one person to 100 people in a large hall type room.

How do we contact you?

You may contact us using WhatsApp, Phone/call, SMS, Website, Email, Facebook page, Instagram Page, Linked in. For more details click on contact us and connect with us now.

How is your internet?

At Ra’ad we keep high speed , optic fiber internet from Storm Fiber, Sonic Fiber, Warid, Fibre link, PTCL to ensure you have internet and several layers of backup internet

What happens when power goes?

Even though KE rarely load sheds in any of our areas, furthermore, we have backup KE connections at our location. We have backup generators. We also have solar power systems installed at all our locations.

Do you have discount offers?

Yes. We have discount offers for Widows and Ullema .For details contact us. Every case is dealt in secrecy and on an individual basis

How old is the business?

Raad 1 opened its doors in 2019. The group that started Ra’ad co shared office spaces has been founded in the 80s

Do you offer catering or food services when we book event hall ?

Yes we have a variety of menus on offer. Some are budget friendly, whilst others are lavish, choose your menu based on your audience and budget.

Can I present Ra’ad premises as my own company or office location?

It is strictly prohibited to do so. From our name, logo to office location all rights are reserved and no external party or Ra’ad client including employees are prohibited to use them or present information in such a way that they are the owners

List of VAS?

360 degree support
Support services for A to Z of business include
-IT Support
-IT for business
-Call center
-Marketing guidance and support
-Finance guidance and support
-Legal guidance and support
-operational support
-HR support

 

Where are you located?

We have multiple locations in Karachi and further expansion is planned within and outside Karachi,in-sha Allah . For more details click contact us and see our location details.

What are you payment terms?

What are you payment terms?
We take one month advance service and one month service charges equivalent as security deposit. An additional security deposit is required if room changes are made. The security deposit is fully refundable at the end of contract period subject to non-renewal of the contract. On your exit the security is returned. 99% of our clients redeem the security deposit in full. Terms and conditions may change without prior notice.

Why is the rent in advance?

For services being offered we need the comfort that the client does not take the services and leave without paying. Even though there are several recourses available to recover money, however, we choose to avoid the hassle.

Why is the security deposit taken?

Why is the security deposit taken?
The security deposit is for three things primarily. One, that the notice period is honored. Two, the contractual terms especially the agreed period is honored. Three, if there are breakages or damages then as recovery amount the security deposit is taken.

Will my payment to Ra’ad exceed beyond the stated as services charges?

For the vast majority of clients the amount is exactly the same to the rupee. However, additional payment is made for printing services, food and drinks taken, major damages. So you can be comforted that there are no hidden charges.

What are your timings?

Facilities are 24/7 meaning open 24 hours for all days in the week.
With regards to usage, however, the quoted rates are for 9am – 9pm , 12 hour usage. For additional usage the charges are additional.
Visiting hours are Monday to Saturday 10am - 6pm. Visits are by booking only. To book an appointment see details on our contact page, whichever location you want to visit you may call and book an appointment.

When can we visit?

Visiting hours are Monday to Saturday 10am - 6pm. Visits are by booking only. To book an appointment see details on our contact page, whichever location you want to visit you may call and book an appointment.
However do note: Facilities are 24/7 meaning open 24 hours for all days in the week.
With regards to usage, however, the quoted rates are for 9am – 9pm , 12 hour usage. For additional usage the charges are additional.

What is your Philosophy?

To Please Allah swt
To follow the footsteps of our beloved Prophet Muhammad SAWS in everything we do
To facilitate entrepreneurs, Ulema, Widows and every person in society that needs help
To give all kinds of services in a comfortable, relaxing environment to our clients so that they can do business with complete ease of mind. So that they worry only about core business activities and we take care of the rest.

What is the meaning of Ra’ad?

Ra’ad is named after an Arabic word which means thunder/lightening. Ar- Ra’ad is also the 14th surah of the Quran with 43 verses in the 13th para/ Juz . In the beginning of 13th Ayat of the Surah, translated as ,”The thunder glorifies His praises…” We also plan to build an institute to serve Allah swt’s creation in whatever little way possible. Secondly , in ayat 12, which is translated as,” He is the One Who shows you lightning, inspiring ˹you with˺ hope and fear…” . So the thunder inspires hope of oncoming blessing filled rains and displaying pathways in the darkest of nights and inspires fear with its strong , loud sound, sudden striking, possibility of destructive weather-similar to this is the feeling of starting your own business , the hope it will take off and become big and the fear it will fail and one will lose out on time , money ,effort etc.

What do you offer?

We offer the following services to our clients:-
-Single shared space- dedicated-with and without storage
-Single shared space – not dedicated-open/hot seat- without storage
-Private offices / room
-Meeting rooms
-Class rooms
-Teaching rooms
-event hall
-conference rooms
-Café
-Virtual office

Do you have any job openings?

We are always on the lookout for talent. Drop us your cv via email [email protected] with position that you are interested in in the subject

How far is public transport?

All our centers are accessible with public transport with a walk under 5 minutes.

What are your covid protocols?

We follow government protocols. Have sanitizers, masks, thermal guns, walk through sanitizer gates. Our timings vary as per government of Sindh and government of Pakistan protocols. NCOC issued instructions are followed

What documents are required to sign up?What documents are required to sign up?

The following documents are required:-
Your NIC Passport copy original must be shown or any other government issued & acceptable card
Home bill in your name and matching with NIC
Signed agreement-all pages need to be signed
Signed undertaking
Filled company/individual form

How quickly can I move in?

If space is available and no amendments are requested then you can begin immediately. However any amendments are mutually agreed and timeline for the same is given.

How are your washrooms?

Washrooms are kept clean .We aspire to wash each washroom every two hours. However due to public use and at time unexpected foot fall the washrooms may be dirty partially. You may request a cleanup before use.

Do you have virtual offices?

Yes we do have virtual offices but due to high risks involved in offering these very select customers are offered these services

Can you help me with fund raising?

Yes we have fund raising as a value added service. Separate charges apply

Do you help with digital marketing?

Yes we have fund raising as a value added service. Separate charges apply

Do you offer help with legal and tax matters?

Yes we have legal and tax advisory as a value added service. Separate charges apply

Do you help with logistics and supply chain?

Yes we offer advisory on logistics and supply chain as a value added service. Separate charges apply

Do you help with IT or tech issues?

Very basic IT services are offered without charges, however, advanced solutions are offered for additional charges. From website to app development everything is available in house,. You will iA meet many aspiring IT freelancers and engage them in services as desired. Separate charges apply

Do you help with mail, call and reception services?

Yes we offer mail, call and reception services as value added services. Separate charges apply

Are any customer blocked from coming to the premises?

Yes we do not give services to politically exposed personnel (PEPS) or anyone with a criminal record

Do you offer customized packages and services?

Yes you may schedule a meeting and based on your requests these packages and services will be approved

I run a call center and I want dedicated internet with whitelisted IP?

Basis shared internet is included in our services. However, more internet , dedicated internet or whitelisted IPs need to be taken with your own company ID or individual record. This is because of the nature of legal repercussion involved.

Is there a downloading limit or upload limit?

Internet speeds are limited to 2mb per person. However, Gbs downloaded or uploaded are not limited for main connection. Backup connections have limitation of 1Gb per person per month

Are we allowed to smoke weed or any other drug especially banned subtsances or have parties at Ra’ad?

NO!
Not at all. You will be immediately expelled.

GET A QOUTE

[ pricing plans ]

Choose Your Perfect Plan

Single Seat

Starting from 6,000

per month

Single seats with air condiitoning , water, furniture , internet, backup internet, power, backup power-solar, backup power-generator, 80+ seat cafe, 100+ seat hall,printing black and colour, meeting room, clean washrooms, cleaning, peon, guard, reception services, white board, calling agent, mail reciever, CCTV cameras, 24 hours 7 days open, parking, and many more services
Teaching Training Event Space

Starting from 5,000

per hour

Use one of our multipurpose halls to arrange a range of events or classes accommodating nearly a 100 people in a comfortable environment. Also available along side is a café to host a lunch, dinner or snack for a 100 people. We take care of every Problem to the best of our ability so you can grow and do your business with complete peace of mind.
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